IATA Cargo Agent
Exportair

GENERAL INFORMATION
CARGO INFORMATION
SPECIAL RATES
BOOKINGS
CUSTOMER SERVICE
CONTACT DETAILS
 
Exportair      

Unit 3 - Freight      
Forwarders' Complex      
Cnr Horrie Miller Drive      
and Fricker Road      
Newburn      
Western Australia 6104      


Telephone: (618) 9477 1080      
Facsimile: (618) 9477 1191      
Mobiles: 0411 081311      
0421 884 999      

Pets and Live Animals

Exportair extends its services to include the transport of your pets and other live animals to most worldwide destinations.

You have the choice of:
    a) arranging the transport yourself or
    b) placing it in the hands of a pet handling agency.


  Making the Arrangements Yourself

You will need to arrange the following things before contacting us to make the booking:


Quarantine Requirements

As Australia is free of most diseases, obtaining the permit you will require is a relatively simple procedure. Contact the Quarantine Department AQIS on (08) 9311 5352 to find out the requirements for your destination.

They will advise you if an import permit is required for your destination country and the procedure to apply for an Export Permit and Health Certificate.

Some destinations have specific requirements such as:

United Kingdom - The UK Pet Scheme: It is advisable to let an experienced pet handling agent arrange this for you.

New Zealand - No import permits are required however, a customs form must be completed at the time of booking. We will complete this for you.

Singapore, Malaysia and Indonesia - Require import permits.


Animal Transport Containers

You will need to organise a crate or container for your pet to travel in, wooden crates are preferred for dogs. We recommend the following agency from which you can obtain appropriate crates:

  • Roellen Pet Transport     Phone (08) 9295 2658
    or email jcasotti@purrever.com.au

    To determine the best size crate take the measurements of your animal: height, length and width in centimetres, as this will help to determine the most economical crate size.

    You will then be given the appropriate crate size in centimetres.


    Organising the Flight

    Once you have organised the above points, you are ready to make the booking with Exportair for the transport of your animal.

    Contact Exportair 7 to 10 days prior to the date you wish your pet to fly.

    At this time we will require the following details:

    • Name, address and telephone number of the person to receive the animal at the destination
    • The actual weight of the animal and crate combined
    • Import permit number (if applicable)
    • Dimensions of crate in centimetres

    We need to know if you require the animal to be on the same flight as yourself. This can only be done if adequate time is allowed for transit, as animals must fly on the most direct route.

    For New Zealand the following details are also required:

    • Reason for animal going (family pet, sale, breeding)
    • Price to be paid (if for sale), or the insured value
    • If a temporary stay, how long
    • Registered name (if applicable)
    • Breed

    What to do after the Booking

    Exportair will make the booking with the airline on your behalf. If there are any problems with the booking you will be contacted immediately.

    You need to make a booking with Quarantine for the morning of the day before your flight (as early as possible).

    After your Quarantine appointment you must come immediately to Exportair with your documentation and payment (cash only). Your pet must be available for Exportair to see them at this time.

    We will advise you exactly where and at what time you need to deliver your pet to the airline prior to the flight.


  Letting a Pet Handling Agency do the Work

We recommend the following agency for efficiency and value for money service:

Roellen Pet Transport
Telephone: (08) 9295 2658
Facsimile: (08) 9295 1791
Email: jcasotti@purrever.com.au
Mobile: 041 904 8741
Website: Under Construction
Contact: Jenny Casotti

Roellen Pet Transport genuinely cares about the safety and well being of your pets. As well as being familiar with the procedures associated with the transportation of live animals they can offer R.S.P.C.A approved boarding/holding facilities, accurate information on Quarantine and permits required at destination, as well as cage construction.

   
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