IATA Cargo Agent
Exportair

GENERAL INFORMATION
CARGO INFORMATION
SPECIAL RATES
BOOKINGS
CUSTOMER SERVICE
CONTACT DETAILS
 
Exportair      

Unit 3 - Freight      
Forwarders' Complex      
Cnr Horrie Miller Drive      
and Fricker Road      
Newburn      
Western Australia 6104      


Telephone: (618) 9477 1080      
Facsimile: (618) 9477 1191      
Mobiles: 0411 081311      
0421 884 999      

Exportair Services

Why not leave your freight worries to Exportair's experienced Staff?

Exportair can provide you with a full range of services which includes
the following:



  Collection

You can choose to deliver your goods to our offices near the international terminal or we can make arrangements for one of our experienced drivers to pick them up from your home or business.

They will weigh it on the spot, complete the required documentation and deliver it to the airport ready for shipment.

Payment is required at the time of pick-up unless prior arranged.

The rates for pick-up depend on your location:

Curtin University Area $35.00
University of W.A., Edith Cowan, Churchlands and Murdoch Areas $40.00
Joondalup and outer metropolitan areas Call us for Details
Please Note: Shipments that exceed a single van
load (approximately 500 kg) may     
incur additional transport fees.         

Booking a Pick-up

The planning of pick-ups is an important factor in ensuring your cargo arrives at our offices on time, so please allow 2 to 3 working days notice to arrange a suitable pick-up time. Pick-ups are generally scheduled in the morning or late afternoon and if possible on Tuesday, Wednesday or Thursday.

All packages must be packed, sealed and clearly labelled with your name and address at destination. Packages should be ready for collection at the front of your home, hotel or business at the arranged collection time to minimise delays.

Additional fees may be charged where pick-ups are from high rise apartment buildings.


  Documentation

All documentation will be completed by Exportair, however to complete this task we require you to bring in your:

  • Passport and Visa details
  • Airline ticket or copy of e-ticket verification.

You will also be asked to sign a security declaration.

For details regarding documentation for Singapore refer to the Singapore information page.


  Insurance

Exportair is an IATA approved cargo agent and as such, all goods sent by us are covered automatically by the mandatory airline insurance cover.

Each kilogram is covered for $20 US against negligence or wilful damage by the airline (carrier) providing there has been no contributory negligence by the shipper consignee or other claimant, eg: insufficient packaging.


  Security

Exportair is a Department of Transport regulated cargo agent and as such maintains a high security standard for all goods handled. Where required any items handled by Exportair can be security banded free of charge.


  Storage

If you require your goods to be shipped at a later date, Exportair can arrange to have it stored at our own secure storage facility. Smaller items are normally stored free of charge, with larger consignments being charged at a nominal fee. Please contact us for further details.


  Packaging

Packaging is an important aspect of ensuring your goods reach their destination undamaged. It is appropriate to use suitcases, backpacks or cardboard cartons. In all cases common sense prevails, all packaging materials should be strong and durable. Standard grocery cartons are not acceptable due to the thickness of the material used.

If unsure please contact us for assistance.

Exportair can offer you industry approved packaging cartons as follows:

Book Cartons $5.50 each      41cm x 44cm x 31cm
Removal Cartons $7.50 each 62cm x 44cm x 47cm
Quality Packaging Tape $3.00 per roll

Large Volume Items

Some items are very large in size but light in actual weight eg: surfboards. This type of item is called 'volumetric' and is charged by the airline for the space taken in the aircraft.

The standard formula for calculating volumetric cargo is:

Length (cm) x Width (cm) x Height (cm)
divided by 6000.

eg: 52 x 94 x 61 equals 49.69 kilos which rounds up to 50 kilos.

This figure is the volumetric weight and is the weight you will be charged for where it exceeds the actual weight.

Check our rates


  Clearance of Personal Effects

Exportair will clear your personal effects through customs & quarantine and deliver them to your door.

   
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